Frequently Asked Questions

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F.A.Qs

Frequently asked questions

What services do you offer?

We provide repair and maintenance services for industrial equipment and devices, as well as technical support in the fields of mechatronics and electrotronics.

How can I request maintenance or technical support?

You can contact us via phone, email, or through the contact form on our website to schedule an appointment or request a consultation.

Do you offer on-site maintenance services?

Yes, we provide on-site repair and maintenance services for certain equipment, depending on the type of service required.

How long does the repair process take?

The repair time depends on the nature and complexity of the issue. However, we always strive to complete repairs as quickly as possible while ensuring high quality.

Can I send my device for repair via shipping?

Yes, customers can ship their devices to us for maintenance. Please coordinate the delivery and pickup details with us in advance.

Other Questions

General questions

Do you provide a warranty on maintenance services?

Yes, we offer a warranty on our services. The warranty period varies depending on the type of repair or maintenance provided.

What types of equipment and devices do you repair?

We service and repair various industrial and electronic devices, including control systems, electronic circuits, and electric motors.

Can you provide spare parts if replacement is needed?

Yes, we supply original or high-quality alternative spare parts, depending on availability and device requirements.

How can I get a cost estimate for the repair?

After inspecting the device and identifying the issue, we will provide you with a detailed report including an estimated repair cost before proceeding.

How can I contact you?

You can reach us through our Contact Us page, via email at info@rh-tronics.com, or by phone at 0123456789.

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